11 Excellent Customer Service Skills for 5-Star Support Featured

What are the customer service skills you need to deliver excellent customer service? Before I answer that question, stop...

The Real Cost of Bad Customer Service (And How to Avoid It)

Bad customer service costs businesses $338 billion in revenue every year, globally. That's the real cost of bad customer...

Formilla Edge Has Arrived

Use Formilla Edge widgets to grow your email list by over 200%, build your Facebook and Twitter following, and create...

Real-Time Website Visitor Alerts

With the small business owner always in mind, Formilla Live Chat launches another must have feature: real-time visitor...

WordPress Live Chat Plugin

Download the Formilla WordPress Live Chat plugin used by over 9,000 WordPress and WooCommerce websites. We're a highly rated...

Proactive Chat (Auto-Display)

Proactive chat is one of the most important features of a live chat system. It allows you to engage with your customers...

Shopify Live Chat Installation Guide

We recommend installing the Formilla Live Chat Shopify app for the easiest way to get up and running with live chat for your...

OpenCart 2.0 Formilla Live Chat Install

This installation guide will help you install the Formilla.com Live Chat Software Module on your OpenCart store almost...

Moodle Live Chat Plugin Installation

This installation guide will help you install the Formilla.com Live Chat Software plugin on your Moodle website almost...

Jimdo Live Chat Installation

This installation guide will help you install Formilla.com Live Chat Software on your Jimdo website almost instantly. ...