How to Create Custom Chat Bots Featured

Custom Chat Bots work around the clock and are capable of automatically qualifying sales leads, booking sales meetings, and...

How to Use In-App Messages

In-App messages are great for engaging website visitors and boosting conversions. Use them to promote a sale/offer,...

Live Chat for Ecommerce: Dropshipping, Makers, and Wholesale

Setting up a live chat widget on your business site provides you with a fast and effective way to communicate with your...

7 Chat Bot Script Writing Tips

So you’ve decided to add chat bots to your website in order to improve your customer service, reduce costs, and drive...

Live Chat Sales Principles: Tactics, Techniques, and Rules

What are the secrets that good salespeople know? The tricks of the sales trade, and the techniques learned through years of...

How Live Chat Fits into an Account Based Marketing Framework

There’s targeted marketing, and then there’s account based marketing. Targeted marketing is something we’re all...

Improving On-site Lead Response times for Legal, Medical, and Financial Companies

How quickly does a business need to respond to a potential new lead that arrives on their site? To answer that question,...

Why Your Company Contact Page Needs Real-time Messaging

If your website is your company’s digital real estate, your contact page is the front desk. This is the page where you...

Testing the Phone Customer Service Wait Times of 50 Leading Ecommerce Sites

Nobody likes to wait. And when customers are reaching out to companies for service or support needs, waiting is even more...

5 Ways to Improve Real Estate Lead Management Using Live Chat Software

In a hot housing market with limited supplies, real estate leads are in extremely high demand. Since agencies can often make...