Chat Departments are a feature that can be used to control which agent a chat is routed to. An incoming chat will only alert
A well-trained Helper Chat Bot is a great way to boost workplace efficiency. During working hours, it can reduce time spent
In this post we will explain the core types of chat bots that can be used, discussing the functional differences between them
The Formilla Helper Bot responds to commonly asked visitor questions 24/7. It uses A.I. (Artificial Intelligence) to determ
In our most recent widget version, we have incorporated a fresh new look for the chat button and chat widget design. There ar
Do you have a great new promotion, upcoming maintenance, targeted promotion, or want to create a welcome back message for vis
Website visitors and agents can securely share files during a chat. File sharing helps you resolve customer issues more quick
Zapier is an application that connects thousands of other applications together. It does so by allowing for automation to tak
