This installation guide will help you install Formilla.com Live Chat Software on your Jimdo website almost instantly.

  1. Begin by signing up for a Formilla.com Live Chat account. Upon signing up, you’ll be logged into the Formilla.com admin console and will need to obtain your unique code snippet. To do so, mouse over the Live Chat menu in the header, click Customize Chat Widgets, click the pencil icon to edit your default chat widget, and scroll down to the bottom panel to copy your code snippet, as you can see below. Hang onto this code snippet as you’ll use it in step #3.
    finding-the-plugin-id
  2. Login to your Jimdo administration panel and click Settings on the right-hand side, then click Edit Head as you can see below. Jimdo Settings
  3. Now, you’re ready to paste the code snippet you obtained from step #1, and click the “Save” button. Jimdo Edit Head
  4. That’s it! You should see the live chat button on your website after refreshing, and you can initiate a chat with yourself as your first test! If you’re having any trouble, simply reach us at support@formilla.com and we’ll help you out!Jimdo Live Chat Preview

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