Live chat has emerged as the preferred method of communication for many customers. Forbes found that 92% of customers feel...
For customer service managers looking to reduce costs, signing up for an on-site chat bot platform like Formilla can be a...
Digital marketing strategists, sales development teams, and customer service agents have all learned that having real-time...
If you’re looking to scale up your marketing activities and grow your business, then you need to be considering marketing...
The web is in the middle of a chat bot revolution, with the market poised to grow “from $2.6 billion in 2019 to $9.4...
A live chat widget is a great way to communicate with website visitors. It offers a natural and convenient way to connect...
On a typical day, what does most of your communication with friends and colleagues look like? For most of us, the answer to...
We’re living in the age of automation, in which smart companies are leveraging technology in order to turn manual...
Proactive chat is the practice of inviting or enticing a visitor on your website to start chatting with you. This is an...
AI-powered chat bots are useful, versatile tools that help businesses engage, inform, and retain customers. And while just a...
