How Conversational Commerce Can Help Your Business

Every business wants to know how to get (and keep) more customers. Providing personal interactions and learning about...

B2B Marketing Automation: Let’s Get Started

Businesses are always pushing for better results. However, moving to a B2B marketing automation strategy can be...

Live Chat Vs. Chat Bots: Strengths, Weaknesses, and How to Use Them Together

Digital marketing strategists, sales development teams, and customer service agents have all learned that having real-time...

Marketing Automation Best Practices

If you’re looking to scale up your marketing activities and grow your business, then you need to be considering marketing...

How to Add a Chat Bot to Your Website

The web is in the middle of a chat bot revolution, with the market poised to grow “from $2.6 billion in 2019 to $9.4...

5 Ways Companies Can Use Live Chat To Increase Sales

A live chat widget is a great way to communicate with website visitors. It offers a natural and convenient way to connect...

How to Add a Live Chat Plugin or App to Your Site

On a typical day, what does most of your communication with friends and colleagues look like? For most of us, the answer to...

How to Get Started With Marketing Automation

We’re living in the age of automation, in which smart companies are leveraging technology in order to turn manual...

Proactive Chat: What is it, and When Should You Use it?

Proactive chat is the practice of inviting or enticing a visitor on your website to start chatting with you. This is an...

Types of Chat Bots

Chat bots are an emerging trend in online customer service, sales, and marketing, and understanding which type of bot is...