In this post we will explain the core types of chat bots that can be used, discussing the functional differences between...
Jim Rohn, a well-known entrepreneur and speaker, once said, “You’re the average of the five people you spend the most...
You’ll laugh. You’ll cry. Hopefully, you’ll be inspired. These excellent customer service examples are nothing...
Find yourself in a customer service scenario and aren't sure how to handle it? We've got you covered. This guide will...
The best customer service tools can make your business come across as professional, and even bigger than it really...
Hiring a customer service rep - or any employee, for that matter - is one of the most important decisions you’ll ever make...
What are the customer service skills you need to deliver excellent customer service? Before I answer that question, stop...
Bad customer service costs businesses $338 billion in revenue every year, globally. That's the real cost of bad customer...
